Is it really worth the trouble becoming a Mystery Shopper?
Not a week goes by without me receiving an email asking ‘Is Becoming a Mystery Shopper Worth It?’. As this was something I did briefly before starting Stay at Home Mum, I thought I’d walk you through my personal experience and see if it is something that might be for you!READ MORE 25+ Ways To Eat And Use Manky Bananas
So What Actually is a Mystery Shopper?
A Mystery Shopper is a person that has been assigned a job from an agency to go to a particular shop and critique the customer service given by that store. It is invaluable for larger chains to see if their staff are doing their job correctly or to locate a potential problem. But not only do you need to do the mystery shop, you need to retain all the information gathered on the mission (such as the sales persons name, how they greeted you, how long it took to be served etc) and wrote it all up in a fairly detailed report which has to be submitted back to the agency usually within a 24 hour period.
You need to keep it all top secret!
How Much do Mystery Shoppers Get Paid?
Here’s the bad news. In my limited experience, not much. The most I was offered per job was about $20.00 plus a reimbursement of my purchases made in the store (with a proven receipt of course!). Some stores offer no money at all but a voucher for the shop instead. However, if you are a Mum at home and you regularly go to the shops anyway, have a great memory and can write a mean report, it’s a good way to keep up your skills if you are planning on going back to work. Plus it is kinda fun!
Some agencies do request that you don’t take friends or children along with you, so if you don’t have access to a regular babysitter, I won’t apply!
How Do I Go About Becoming a Mystery Shopper?
Well, I applied to one of the multitudes of mystery shopper agencies online (I will list a few below). You need to fill out an online application form, and I had to do a 20-minute phone interview with the agency as well before I was approved.
These agencies are looking for people that have excellent writing and communication skills, a good memory, can think on their feet and are reliable. Like every job, it isn’t for everyone.
Some Australian agencies to try to include (these are just from a Google search – do your homework at your own discretion!):
What has your experience been with Mystery Shopping?